Frequently Asked Questions

New to PlayFootball and have a question?
Hopefully, we can answer them below

What are the match rules for my league?

Our match rules follow the FA small-sided guidelines, for a full list of rules visit our T&C’s page! https://www.playfootball.net/tc

How do I pay for my matches?

All transactions are made through the team captain/organiser. Once a payment method has been assigned to the team account, a match fee will be automatically charged 48 hours before each fixture. Waiting times for matches are history!

What are the rules for promotion and relegation?

The number of teams moving up or down from a division can differ by league. Usually the decision will be made by the appropriate league manager to ensure every division is as competitive as possible!

I have enquired to join a league, what happens next?

A member of our team will be in touch shortly! Do you have a team name ready?

Are there prizes for winning a division/league?

Yes, the majority of our leagues include a prize. This prize can differ depending on the division/location!

How do I see my league tables and fixtures?

It’s really easy! Just visit the players’ lounge and search for your local venue.

My team wish to leave the league, how do we do it?

Please visit https://www.playfootball.net/cancellations and submit your team’s details. The local league manager can then act accordingly. Note you must finish your current season before leaving and provide us with at least 4 weeks notice prior to the end of the season.

Why can’t I login to my team account?

It's possible the email set to the account has not yet been confirmed. Either way, contact your league manager and they can resolve any account Issue.

How do I add a team member to my team account?

Login to you’re account via the PlayFootball website. On the dashboard select add player or select teams In the toolbar at the top, select your team and then click add a player.

Have a question for the team?

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